Find My Housing ("we", "us", "our") is an independent platform dedicated to helping people discover affordable housing and understand program eligibility. Because privacy is a fundamental right, this policy details exactly what information we collect, how we process it, and how we protect it.

1. Information We Collect

We collect information in two primary ways: information you voluntarily provide, and information automatically collected through your use of our platform.

Information You Provide

Contact Information: When you subscribe to our newsletter, request property alerts, or create an account, we collect your email address.
Search & Preference Data: We store your saved searches, favorite properties, and the zip codes you monitor for housing availability.

Information Automatically Collected

Device & Usage Data: We collect non-identifiable information such as your IP address, browser type, and interactions with our website structure to improve routing and programmatic site performance.
Cookies & Tracking: We use cookies to enable core site functionality and to operate our analytics tools (such as Google Analytics and PostHog).

2. How Our Free Tools Process Your Data

We provide interactive tools, such as our Area Median Income (AMI) Calculator and Document Generators, to assist with your housing search. We have architected these tools with privacy by design:

Client-Side Processing: When you use tools like our Section 202 Letter Generator, the data you input (such as your name or address) is processed locally in your browser to generate the PDF document.
No Permanent Storage: We do not permanently store the sensitive Personally Identifiable Information (PII) you input into these specific document generation tools on our database servers.

3. How We Use Your Information

We only use your data to operate and improve our services, specifically to:

Deliver automated email alerts regarding new properties that match your geographic preferences.
Send you educational housing guides and our standard newsletter (only if you have provided your email).
Analyze site traffic and user behavior to improve our search algorithms and user interface.

4. Third-Party Sharing & Advertising

We do not, and will never, sell your personal information or email address to third-party data brokers.

We may share limited, necessary data with trusted infrastructure providers (such as hosting platforms, email delivery services, and analytics providers) strictly to operate our business. Additionally, our blog may utilize third-party advertising networks. These networks may use cookies and similar technologies to collect non-personal data about your browsing activities to provide targeted advertisements.

5. Email Communications & Your Choices

We comply strictly with the CAN-SPAM Act. If you provide your email address for alerts or tools, you may receive periodic marketing or informational emails.

One-Click Opt-Out: You can unsubscribe from our emails at any time by clicking the "Unsubscribe" link at the bottom of any email. You do not need to log in or create an account to unsubscribe.
Account Deletion: If you have registered an account, you may permanently delete your account and associated saved data via your account dashboard.

6. International Data Transfers

While Find My Housing is targeted exclusively at residents of the United States, our administrative operations and web hosting infrastructure span multiple countries (including the United States and Canada). By using our service, you consent to your data being processed and stored across international borders in accordance with this policy.

7. U.S. State Privacy Rights

Depending on your U.S. state of residence (such as California, Virginia, Colorado, etc.), you may have specific rights regarding your personal data, including the right to request access to the data we have collected, request its deletion, or opt-out of the processing of data for targeted advertising. To exercise these rights, please contact us at the email below.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information immediately.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at: [email protected].